Insights
On enterprise AI, agents and the work of building with them.
Across the product, the technology and the business.
Agentic systems
Agentic Workflows 101: Deciding Where the Model Chooses
Most useful systems combine fixed steps with steps where a model decides what to do next. The design work is choosing which is which, and building the harness that makes both dependable.
· Updated · 12 min read
Read the essayProduct and commercialization
AI-Native SaaS: Outcome Economics, Adoption and What Stays Defensible
When a model does part of the work, customers buy results and each result carries its own delivery cost. Adoption depends on trust in the output, and the lasting advantage sits in the workflow around the model.
· Updated · 10 min read
Venture building
Metrics for Early Ventures: Evidence That Changes the Next Decision
Early in a venture, a measure is worth tracking when it would change the next commitment of time or money. That rules out some familiar counts and brings commercial signals such as willingness to pay forward.
· Updated · 6 min read
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